Returns & Refunds Policy

At Rasa, we strive for complete satisfaction with every bite; however, due to the perishable nature of our food products, we can only accept returns on items that arrive damaged or defective. Please contact our support team within 48 hours of delivery to initiate a claim for a replacement or refund.

Return Process

• 1.
  Inspect Your Package

  Upon arrival, please check your order for any visible damage or missing items from your packing slip.

• 2.
  Contact Support

  Email our team at [email protected] with your order number and clear photos of any damaged goods.

• 3.
  Verification Process

  Our quality assurance team will review your request within 24 hours to confirm the eligibility for a refund or reshipment.

• 4.
  Receive Resolution

  Once approved, a replacement will be shipped immediately or a refund will be processed back to your original payment method.